Vista – The dependency service or group failed to start

This was an error that has come up on some students’ computers.  The problem was that it isn’t very specific so it’s insanely difficult to troubleshoot.  But since the main problem along with that error was the internet not working that helped me figure out what to try.

Some people reformatted and that worked, some people did a system restore and that worked, others reinstalled SP1 and that worked.  Based on the research I did today I couldn’t find any solution that worked for more than 1 or 2 people.  I decided to use a stack repair to see if that would do anything.   I hadn’t seen that in any of the forums I read but it was worth a shot since nothing else worked and I’ve used it in the past to fix connection problems.  If it only worked on one of the computers I wouldn’t think much of it but it worked for both computers so here’s what you do:

  1. Go the start menu and type cmd in the search bar.  Right-click on it and choose “run as administrator“.
  2. Now type "netsh winsock reset" without the quotes and hit enter.
  3. Next type, “netsh int ip reset" once again without the quotes and hit enter.
  4. Ignore it if it says that one of the repairs couldn’t be done and now restart the computer.

What this does is reset some configuration files and registry keys to their original state that are related to your computer knowing how to get online.  Various things can corrupt them including viruses/spyware, installing some networking software, and I’ve read some programs that try to remove spyware/viruses can even corrupt them.

I’m not sure what the message saying a repair couldn’t be done was about because they were both able to get online afterward.  I hope this helps some people because the forum posts I saw were pretty hopeless. One pattern I did notice was that a lot of people reporting this issue said that some windows updates had been recently installed.

I think something to look out for which may help you decide whether this will help is opening services.msc (type it in the search bar) and looking at the services that are supposed to automatically start.  On one of the computers I noticed that the DNS Client and DHCP Client both were not running and gave me an error when I tried to manually start them; IPSec Policy Agent, Base Filtering Engine also were not running.  The funny part about that error was that it was something like “A file that should never fail has failed to start.”  Uhh… thanks?

If you end up trying this or finding something else that works please leave a comment, it would be good know.


Didn’t work? See this post for a few more ideas.


Edit: I’m happy to see this is working for people.  I know how frustrating something like this can be.

Update: In response to the comment from Matt, it sounds like the problem your computer is having is far more than just some services failing to start or some winsock & TCP/IP configurations being corrupted.  I would be surprised if running those commands broke anything since all they do is reset some configuration files to their original working state.  A virus could have corrupted a bunch of files on the computer including those mentioned in this post, so it was only one symptom of the problem.  Sorry it didn’t work.


  1. #1 by Ena on August 22, 2015 - 9:22 PM

    Wow Thank you so much ! My laptop can connect now to wifi after trying your post ☺️

  2. #2 by Anonymous on December 22, 2013 - 8:48 AM

    I know this is old now but I was struggling with an old vista machine and this fixed it.
    Many thanks.

  3. #3 by Woar on September 16, 2013 - 4:14 AM

    THANK you soooooooooooooooo much it help and fixed my problem , thanks to share that very helpful and detailed solution you are the best….

  4. #4 by luckylibra on August 12, 2013 - 5:55 PM

    Thank you so much!!!! I’ve been trying different things for a week and I’m finally back

  5. #5 by Anonymous on July 31, 2013 - 2:21 AM

    Thank you so much from the UK. I was setting up another machine and planning a trip to the repair shop and now its all sorted. You are a gem

  6. #6 by Misty on April 19, 2013 - 4:11 AM

    Thank you so much, perfect solution, totally worked!

  7. #7 by Anonymous on March 29, 2013 - 4:45 AM

    And in 2013…still this is THE soltuon for me..THANKS

  8. #8 by Anonymous on February 13, 2013 - 1:59 PM

    Thank you. I have been trying to fix this for 2 days and then found this post. Turned out to be a 2 minute fix!

  9. #9 by Anonymous on January 5, 2013 - 5:11 PM

    Thank you soooooooooooooo much it worked I am soooo happyyyy whoop wopppp !!!!!!

  10. #10 by Julia on December 28, 2012 - 4:29 AM

    Great to come across this post as this is my exact problem since tues. Sadly, did not work for me. I’m locked out of wireless and cable internet and starting to think I dreamed the Internet existing! (despite actually using it successfully on my i-telephone! )

    Any further suggestions welcome. Thanks though for posting and glad some people found it to work.

  11. #11 by Ian on December 9, 2012 - 1:41 PM

    thanks so much u r a godlet. Your seat in heven is reserved. Thanks so much.

  12. #12 by Anonymous on December 8, 2012 - 12:28 AM

    After 2 days of troubleshooting, finally some solution that worked.

    Thanks a lot man. Cheers

  13. #13 by Charles on November 26, 2012 - 3:16 PM

    Great job, fix my Windows Vista ultimate, was abt to panic as my Xmas lightshow was abt to start, my computer crashed because of that this issue, thanks Charles

  14. #14 by Luke on November 20, 2012 - 2:33 AM

    Thanks for your help, works great. Tried several other solutions suggested online and this is the one that works! Thanks for taking the time to post.

  15. #15 by Anonymous on October 8, 2012 - 3:54 AM

    thank u… Its really helpful…

  16. #16 by Rick on September 26, 2012 - 3:57 PM

    This answer was the bomb you saved my computorI got into this trinket by being impatient and yanking my laptop butt because an internet update froze my stuff up. After your fix I still had no printer still I update my Atheros drivers

  17. #17 by Anonymous on September 26, 2012 - 10:51 AM

    I LOVE YOU!!!! THANK YOU SO MUCH!!!!!!!!!!!!!!!!!!!!!! it did the trick!

  18. #18 by Anonymous on September 12, 2012 - 12:25 AM

    thanks mate – your fix still works in 2012

  19. #19 by Stephenie Adelene Van Oosterhout on August 23, 2012 - 7:26 PM

    I’m so grateful for your help for sharing your knowledge. It really helped me a lot. Thank you so much.

  20. #20 by Stella on August 20, 2012 - 4:54 AM

    hey there,
    it didn’t say that there was a problem when i entered both texts and suggested that i restart – so i assumed and restarted… it still isnt working and is still coming up with the initial error.. what should i do?

    • #21 by jen3ral on August 20, 2012 - 4:15 PM

      I would either try a system restore or going to your command prompt and typing “sfc /scannow” (without quotes). It runs the system file checker that will check other system files for corrupted ones. You may need the operating system disc if it finds corrupted files. If neither of those work I would just back all your important stuff up and restore to factory settings. That would be quicker than trying to troubleshoot it.

  21. #22 by Pratik kumar on July 21, 2012 - 12:57 PM

    Thank u so much…….This is very useful for me…………..Thanks once again……………………………………

  22. #23 by Ash on July 19, 2012 - 9:06 PM

    Thank you so much!!!

  23. #24 by click on May 29, 2012 - 1:03 PM

    Is it okay to insert a portion of this in my personal web site if perhaps I post a reference point to this website?

    • #25 by jen3ral on May 29, 2012 - 4:33 PM

      Sure, no problem. I could always use the traffic.

  24. #26 by Anonymous on April 13, 2012 - 2:30 PM

    Thank You so much !!!! You are a life saver! 🙂

  25. #27 by Victoria on March 9, 2012 - 6:39 PM

    Thank you so much! This worked for me!

  26. #28 by Anonymous on January 17, 2012 - 8:08 PM

    THANK YOU SOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IT WORKS!!!!!!!!!!!!!!!!!!!!!!!!!!

  27. #29 by Gz on December 21, 2011 - 4:18 PM

    I could kiss you man! You are absolutely AMAZING! Thank you so much! Im so excited x

  28. #31 by Greg on December 7, 2011 - 1:47 PM

    Dude your the bomb. You know when your computer is crashing and you have a project due the next day, but noone believes you? Yea that sums up my dilemma. Tried installing adobe photoshop when it happened. Won’t try that again. Thanks

    • #32 by jen3ral on December 8, 2011 - 2:08 PM

      Ouch, glad I could help. Hope it helped in time to get your stuff done.

  29. #33 by Anonymous on September 15, 2011 - 3:54 PM

    Worked for us, thought I was going to the repair shop.

    Thanks again for the post

  30. #34 by Manik Magar on August 22, 2011 - 8:23 PM

    Thank you!

  31. #35 by Larry on August 14, 2011 - 4:15 PM

    This worked great. Thank you very much!

  32. #36 by Anonymous on August 6, 2011 - 11:27 PM

    Hi, Thank you for this posting. I have been reseaching and trying to fix my daughters laptop all day and this is the answer to my problem. Thanks for helping to get her computer fixed.

  33. #37 by Anonymous on August 2, 2011 - 8:56 PM

    Great! This saved me money and worked pretty well. Thanks!

  34. #38 by Anonymous on July 16, 2011 - 7:36 PM

    Man you a life saver. My 32bit system has been sitting up for bout 2yrs. for tht reason I could not connect to the internet. I tried so many things to get the job done. Thnx…

    • #39 by Sam on August 3, 2011 - 11:12 AM

      Awesome, it works

  35. #40 by Carlos on July 4, 2011 - 4:07 AM

    Yesss, it worked, U r awesome, thanks a lot !!! 🙂

  36. #41 by Anonymous on July 4, 2011 - 4:05 AM

    YESSSS !!! U r awesome, it worked !!! thanks a lot !!!! 🙂

  37. #42 by Anonymous on June 12, 2011 - 9:50 AM

    thank you so much worked perfect thank you again

  38. #43 by stuart on May 17, 2011 - 2:10 PM

    Fantastic – worked first time, No idea how but thanks

  39. #44 by Anonymous on April 19, 2011 - 7:35 PM

    It Worked for Me, THANKS!

  40. #45 by John on April 15, 2011 - 9:02 AM

    Hi Sir,

    I do try your steps, however initially it won’t work as an error appear I right click on CMD and click run as the administrator. The error wording is ” the service cannot control message this time”. I skipped this by entering the next 2 codes in the command prompt as you stated but again another errors appears i.e.” Reseting echo request, reseting global, reseting unicast address, reseting route were all failed, the last line , there is no user specified setting to be reset.”This is where i stop.if you have time, i am glad to hear from you.

  41. #47 by Anonymous on March 30, 2011 - 2:39 AM

    it works!thx alot

  42. #48 by Rashad A on March 22, 2011 - 10:09 AM

    Thank you so much, This really worked!!!

  43. #49 by JOHN Tech on February 24, 2011 - 12:07 PM

    This as saved my ass several times. THXS

  44. #50 by Mary on February 23, 2011 - 11:40 AM

    Thank you!!!!!!!!

  45. #51 by Teresa on February 2, 2011 - 9:57 PM

    Seriously.. I cannot thank you enough. Not only was I about to blow serious money and take this laptop to the comp store, I was going to also rip my hair out. So I owe you at least 150 plus the cost of a wig LOL

    • #52 by jen3ral on February 2, 2011 - 11:44 PM

      lol, you are very welcome.

  46. #53 by Angela on January 27, 2011 - 11:08 PM

    Thank you!!! You’re a genius. 🙂

  47. #54 by Noah on January 27, 2011 - 10:24 AM

    FANTASTIC, this worked for me!!! As you said there were a million half answers or try this’ on other sites. and then I tried your solution and WHAMO!!! FIXED! Thank you so much.

    PS, Ignore the jerks who who this doesnt work for, and are rude about it. You are awesome.

  48. #55 by greatfull man on January 13, 2011 - 3:55 AM

    thank you very much.BRING IT ON MAAAAAAN

  49. #56 by Jeff on January 10, 2011 - 10:29 AM

    It worked perfectly. THANK YOU!

  50. #57 by Layla on December 22, 2010 - 10:45 AM

    It worked! Thank you so much!!!

  51. #58 by on December 9, 2010 - 4:11 PM

    God is first, You r second!

  52. #59 by Valeria on October 31, 2010 - 5:24 PM

    Hi, I want to thank you for taking the time to post this. It just worked for me! I was so upset and frustrated until now! Thanks again

  53. #60 by Vinaayagar on October 26, 2010 - 5:15 PM

    Thank you so much, this worked perfectly!

  54. #61 by Jennifer on October 2, 2010 - 6:57 PM

    OMG I LOVE YOU!!! Looking for an answer gave me no hope until you lol. You just saved me money and that is a great thing for a single parent like me. Awesome job!!!

  55. #62 by Aonee on September 27, 2010 - 4:49 PM

    Thanks man. Your tip did the trick and saved the day.

  56. #63 by Anonymous on September 23, 2010 - 11:24 AM

    omg it worked!!! you fixed my computerrr!!! thank you thank you!!!

  57. #64 by Dave on September 22, 2010 - 11:46 AM

    You are a genius. I thought i would be looking for a new laptop as i desperatley needed to get online, then found your page ( on another pc). and yes, it worked. And after trawling through many forums and websites, this is the only one that had a simple, and effective answer. 10/10 for this person. oh, and added to favorites 😉

  58. #65 by David on September 13, 2010 - 5:38 AM

    Thank you very much – that worked for me too!

  59. #66 by Lori on September 6, 2010 - 6:01 AM

    THANK YOU, THANK YOU, THANK YOU! I’m not that computer saavy, so I didn’t think I could fix the problem on my computer. But your instructions were spot on, and my issue is now resolved! I am very grateful!

  60. #67 by vinz on August 31, 2010 - 5:56 AM

    thanks very much, this solved not only the error message but also the my optus broadband connection. thanks once again.

  61. #68 by wifey on August 26, 2010 - 8:23 PM

    You are a genius!
    I did try system restore *Failed!
    Didn’t know how to reformat 😦

    so I tried your reset configuration steps and at
    first a pop up window appeared:
    Location is not available
    C:\Windows\system32\config\Desktop is not accessible.
    Access is denied.

    then another windows sidebar appeared:
    Settings.ini is being used by another process. Close the other program and then click Retry, or click Cancel to exit Sidebar.
    I just canceled and closed these windows.

    So i thought it didn’t work then I restarted the laptop….
    and my desktop settings came back and it did fix the internet connection!!!!

    Thank you so much for your help!!!! God bless you!

  62. #69 by Willy on August 18, 2010 - 9:25 PM

    I can access to internet, but the network and share centre is not working properly, the error message is “the dependency service or group failed to start”. How can I fix it?

  63. #70 by pc_doc_al on August 10, 2010 - 5:49 AM

    Great tip. It fixed my problem. Thanks Again!

  64. #71 by Shawn on August 3, 2010 - 8:49 AM

    Just stumbled on this fix, after wading through a bunch of crap Google hits on the problem. Worked like a charm! Thanks. My client will get their laptop back that much faster now that you showed me this fix.

  65. #73 by PCperplexed on July 25, 2010 - 8:20 PM


    I was getting the same “group failed to start” message so I tried the fix suggested and after typing in “netsh int ip reset” the message returned was “There’s no user specified settings to be reset.” What does this mean and how to fix it?

    I Ignored this once and tried to restart but computer froze in on shutting down screen for better than an hour. Wondering if these problems are linked, the computer needs professional help, or needs to be taken out back and put down?

    Thanks for any help you can give!

    • #74 by jen3ral on August 10, 2010 - 1:59 PM

      Sorry it took me so long. I’m not finding anything helpful online about this. The only thing would be to double check that you’re opening the command prompt as the administrator. If you are and it still doesn’t work then you could try to use the system file checker. It’s a command you run from the command line and you may need the installation CDs in case it finds files that it needs to repair. If that still doesn’t work then I would just go for a repair installation.

      System file checker directions

  66. #75 by Charles on July 14, 2010 - 7:03 AM

    Ha…….thanks a million it did work……..Gracias

  67. #76 by Anonymous on July 7, 2010 - 3:03 PM

    Worked Perfectly, I can’t thank you enough. 😀

  68. #77 by saira on July 1, 2010 - 2:01 AM

    thanks for the info. i was at my wits end. thanks again. 🙂

  69. #78 by Rosalie on May 14, 2010 - 8:53 PM

    I’m impress..that is exactly the solutions to my problem..have no idea what to internet network, router is just working so perfectly when one morning I cant’t start my laptop , unable to connect. That was a genius. Thank you very much.

  70. #79 by Anonymous on May 13, 2010 - 9:43 AM

    THX ! MAN! LOVE U.

  71. #80 by grateful student on March 13, 2010 - 10:46 AM

    I had just gotten rid of a nasty virus and I got the message that my ‘dependency service or group failed to start’. I’m no computer whiz but I tried everything I could and finally searched online with another computer. This was the first link I found and thank god I did. I did what you said and it worked! Thank you so much!

  72. #81 by pete on March 11, 2010 - 4:20 PM

    i could kiss you man!!!!!

    no need to swear like the previous comments, f*****g awesome 🙂

    thanks… so much

  73. #82 by Ekkapruek_V on March 11, 2010 - 12:50 AM


  74. #83 by Martin Pugh on February 11, 2010 - 4:03 PM

    hello, my wireless internet suddenly stopped working with the error message of ‘The dependency service or group failed to start’ i have tried the above method and i have tried re-installing the wifi connector but still no luck. please could somebody help? much appreciated.

    a vista user with a big problem

    • #84 by jen3ral on February 11, 2010 - 4:09 PM

      The first thing I would try is a system restore, if you haven’t tried that part already. Find a date that you know everything was working properly and do a system restore to that.

  75. #85 by Saviola on February 2, 2010 - 10:14 AM

    Great tip man, you are a life saver.

  76. #86 by panos on January 30, 2010 - 4:06 AM

    Thank you too!!! So lucky to find this post… saved me from a total reset

  77. #87 by Destiny on January 15, 2010 - 9:06 AM

    Ok, someone please help me. Yesterday around noon i was on facebook doing what i do every other day, i use a laptop an it over heats alot so i was use to seeing the blue screen but something was different this time the blue screen came up i restarted it just like every other time that had happened an when it loaded but up there was a message on my screen indicating that new hardware had been found (note: i didn’t install any new hardware i was only on facebook) the message read windows needs to install driver software for your ancilliary function driver for winsock, theres a few options underneath locate and install driver software (when i choose that it said to insert a disc…a disc for what???) ask me again later an don’t show this message again. So after trying that for a few minutes i just closed out of it, went to connect to the internet (i connect wireless there a wireless router) an when i tried to do that there was another unfamiliar message it says: connection status: unknown The dependency service or group failed to start. I am using a sony vaio running windows vista. I been trying to restore the computer but everytime i do that it says system restore did not complete successfully. Details: An unexpected error occurred during system restore. I am so lost @ this point an if someone could please tell me what is going on with my machine that isn’t even a yr old i would appricate it so much…plzz an ty. I have also, went into command an fallowed your suggestions nothing has seemed to help. And it’s so hard to believe this just is not fixable, because it was working perfeclty fine until i got this message saying found new hardware

  78. #88 by rasto on December 30, 2009 - 11:16 PM

    aha good, so u even remove negative reply … that’s sweet … OK now without any cursinge … this solution does not work and never worked … the problem seem a lot of more complex and diper the just reseting winsock or IP … I’ve tryed a million things already and nothing seems to work …

    I’m sure it’s a virus or some kind of malware … when I’ll figurout a real solution, I’ll get back to this forum with some real stuff rather then all this BS THANK YOU … THANK YOU CRAP …

    • #89 by jen3ral on December 30, 2009 - 11:38 PM

      Yes, I am going to delete any comments from people who can’t seem to communicate without cussing every other word and sounding completely belligerent. If you actually read through the 80+ comments here you would see that I do approve negative comments and attempt to help the people it doesn’t work for. I even posted a link to another post that has other possible solutions because I clearly never said this was the one and only fix. I’m sure you never saw that link because you obviously don’t read through the post and comments. It was MY solution and once again if you bothered to read the comments on this post you would see that this worked for the vast majority of them.

      I guess the world revolves around you huh? If something doesn’t work for you then it doesn’t work for anybody? If you’re so sure it’s a virus or malware, then why didn’t you run with that idea to begin with? Obviously you weren’t sure or you wouldn’t have spent time on the internet looking for help.

      It’s funny how people try to sound so big and bad when they’re sitting behind a computer screen. I’m more than happy to let people post other things that worked for them, just don’t be a belligerent idiot about it.

  79. #90 by ZO DECIUS on December 27, 2009 - 5:29 PM

    Thanks so much. This is real and it works.I was pleased with the results that I recieved. This saved me money and time. This is amazing

  80. #91 by cinvan1121 on December 26, 2009 - 12:11 AM

    It still works! Cannot thank you enough….

  81. #92 by Julie on November 12, 2009 - 12:25 PM

    Works perfectly, thanks so much for the help.

  82. #93 by Maria on November 1, 2009 - 8:32 PM

    Thank you so much! This was exactly what I needed!

  83. #94 by nasze on November 1, 2009 - 2:11 AM

    i’d done with all the step that u recommend after restarting, still can’t found the bluetooth software,wireless software, internet connection cannot found and the dependency service or group failed to start command still appeared..can u help me??

    • #95 by jen3ral on November 5, 2009 - 12:51 PM

      Have you tried the other ideas on the post I linked to at the bottom of this one?

  84. #96 by Rich on October 27, 2009 - 9:09 PM


  85. #97 by deepak on October 22, 2009 - 6:27 AM

    Excellent, you made it so easy

  86. #98 by Techbox on October 17, 2009 - 1:21 PM

    Brother (or sister) you are brilliant…
    Been over several sites trying to get a repair for this. The little part being left out on most sites with the same solution was “run as administrator” it will not work unless you do it that way.

  87. #99 by Quek on October 16, 2009 - 2:51 AM

    Thank you so much for the advise. It solved my problem with the same message.

    I got this error today after my VISTA auto-update installation failed halfway when my battery run out. After that, I cannot connect to any network.

    I nearly wanted to reinstall VISTA. Well, I just got my VAIO repaired due to RAM error, and my IE got error if I visit sites that need Java. Tried to reinstall Java, but failed. Keep saying that the one of the file cannot be located etc.

    So I thought it might be good to take the pain just to reinstall the VISTA if I cannot resolve the connection problem.

    Very grate that your solution helped.

  88. #100 by dmarie on October 12, 2009 - 5:50 PM

    wow thank you so much!! I didn’t think I would ever find a solution~ you are awesome!

  89. #101 by SimonTemplar240 on October 11, 2009 - 1:07 PM

    Many thanks! Vista has been kicking my butt this school year and I have about 30 users on campus. Network issues seem to predominate and this Gateway Tablet was begging for a factory re-image, but your sage advice saved the kid’s settings and all of the “stuff” that they had customized. Much appreciated!

  90. #102 by Ryan on October 5, 2009 - 7:11 PM

    Awesome it worked perfectly

  91. #103 by fajar on October 5, 2009 - 4:19 AM

    i have problem when I go to Connect to, there is written can not find any window netwoks, then I create a new connection .. next .. next .. and click connect then there is written the wizard can not create connection…then I check services, such as remote acces auto Conection manager is stop,i can start the service,when i click start ,there is written error 1068 The dependency service or group failed to start..please help me

    • #104 by jen3ral on October 6, 2009 - 2:32 PM

      I’m assuming that you already went through the steps I posted here. If that’s the case then the next thing I would suggest would be to go to the post I linked to at the bottom of this one and follow those directions. If this is a recent problem, it’s probably easier to just do a system restore back to a time when you know it was working to see if that helps. Something else you would want to look at would be your device manager to see if anything shows up as not installed, usually by showing an exclamation point or question mark next to it. I don’t have a vista machine around me at the moment, but I believe you can type “device manager” (no quotes) into the search bar in the start menu. It doesn’t sound like that would be the issue to me, but it’s worth taking a look at anyway.

  92. #105 by Joyce Granquist on September 25, 2009 - 1:02 AM

    I fixed my parents’ connection problem with your solution tonight. Thank you VERY much! I tried it just from desktop screen at first, and nothing doing. Same balloon popped up complaining about the dependency group failure. ARG. Without getting all jerked out of shape, I decided to try it in safe mode: VOILA! Internet connection restored after restart.
    I have to tell you after a week of google research, it was refreshing to see a well written explanation without ten flame posts following it to illustrate what an idiot you are. (YOU MOST DEFINITELY ARE NOT!!) Thanks again, you have found a permanent home in my bookmarks!!

  93. #106 by Jermaine on September 19, 2009 - 10:11 AM

    Thanks man it worked for me also.

  94. #107 by Ross on September 13, 2009 - 9:02 PM

    yup it Feckin Worked


  95. #108 by Laura Arguelles on September 4, 2009 - 11:19 AM

    Thank you, Thank you, Thank you! I have been working on this for 2 days!

  96. #109 by Mark C on August 26, 2009 - 9:06 PM

    Awesome, I can’t believe it worked.

  97. #110 by Chelsee on August 26, 2009 - 8:34 PM

    This totally worked!!!! U realla r da best!!!!

  98. #111 by bren dog on August 24, 2009 - 2:42 AM

    thanks so much man u da best!!!!!!!!!!!!!!!!!!!!!!!!!

  99. #112 by Eddie on August 12, 2009 - 5:54 PM

    Just need to add my thanks.

  100. #113 by Lois on August 6, 2009 - 4:44 AM

    Thank you thank you!
    You’re a life saver. I tried a lot of things suggested in other forums and none worked. Your solution is simple and it worked perfectly. Thanks again!

  101. #114 by azja on July 30, 2009 - 11:52 AM

    thank You!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! it works perfectly!!!
    thank You!

  102. #115 by Christine on July 28, 2009 - 3:06 PM

    THANK YOU THANK YOU! My computer lost connection last weekend after a windows update, been fighting with it all week. Got all the network errors, dependency ground failed, etc. etc, but after much reading and searching i found your site, so i brought the info home and whalah!!! It worked!! So thank you, thank you! Your a lifesaver!!

    Thanks again,

  103. #116 by kris on July 25, 2009 - 8:41 AM

    Thanks for that! works a treat 🙂 saved me a long time trying to troubleshoot … 😀

  104. #117 by Alex on July 21, 2009 - 5:09 AM

    Thank you very much. it worked for me to.

  105. #118 by Yaw Ampomah on July 18, 2009 - 6:20 AM


    This thing is just amazing!!!

    Can’t even figure out why all the other forums never had this smart idea! For me it jux worked the magic i was looking for…

    Thanks a lot pal…

  106. #119 by FUSKSTICK on July 12, 2009 - 4:55 PM


  107. #120 by Tich on July 6, 2009 - 1:11 PM

    Awesome – 🙂

  108. #121 by Anita on June 25, 2009 - 9:27 PM

    It worked perfectly for my vista. Thanks a lot for posting the solution.

  109. #122 by jim on June 25, 2009 - 5:37 PM

    thank you! This worked perfectly!

  110. #123 by Riley on June 19, 2009 - 9:01 PM

    Installed spyware terminator on my dads computer and after restarting the router had this error. But those commands fixed the issue

  111. #124 by Cuna on June 18, 2009 - 6:00 PM

    Fucking amazing…

  112. #125 by MANNIEFRESH on June 17, 2009 - 7:20 PM

    God Bless you man.

  113. #126 by Christophee on June 14, 2009 - 3:04 AM

    THANK YOU VERY MUCH. T_T thank God I found this.. thanks a lot. 😉

  114. #127 by Nikrad Kashanian on June 11, 2009 - 12:24 PM

    Thanks! It worked very well! I don’t see any of those errors anymore and the services are working!

  115. #128 by mark on June 10, 2009 - 12:46 PM

    wok’s good job 🙂

  116. #129 by Erwin on June 7, 2009 - 2:09 AM

    After running the commands, I restarted, and logged on. When I click on the browser the blue screen showed for a couple of seconds then restarted again. This only happens when I open up the browser or other programs like lightroom. Thankfully, it doesn’t do this when I backup files to an external drive.

    Is there anything I missed or should try?


    • #130 by jen3ral on June 7, 2009 - 10:04 PM

      You can try checking to see if any system files are corrupted by opening a command prompt and typing sfc /scannow. That will check and attempt to repair any damaged system files. It sounds pretty bad if that blue screen of death comes up every time you open a program, you might eventually need to reformat. Try doing a system restore (start menu > programs > accessories > system tools > system restore) to restore the system files to a date before you started having problems. A system restore won’t touch your personal files, only the computer’s system files.

      Here’s a link with a little more info on system file checker.

      • #131 by AznPhish on August 23, 2010 - 11:27 PM

        I have run through the fix steps and it didn’t work for me. I also tried running sfc /scannow and twice at 58% the process failed with a message stating “Windows Resource Protection could not perform the requested operation” Do you have any other ideas as to what I can do? I’m 5 days from a business trip and need network connectivity on my laptop. Help?

        • #132 by jen3ral on August 24, 2010 - 8:49 AM

          The first thing that comes to mind is to make sure you are running the command prompt as administrator. Type cmd into the search box, then when it comes up, right-click on it and choose to run as administrator. If that still doesn’t work, let me know. I’ll see what I can find online.

  117. #133 by Chuck on May 16, 2009 - 11:38 AM

    Thank you so much man I was so lost with out my pute. Dude I am on top of the world u brought life back to my Vaio. U R DA MAN!!!!!!!! Than You Sooo Much!

  118. #134 by B TIME on May 14, 2009 - 2:11 PM

    Dude it did work….pretty GENIUS

  119. #135 by Lumduan on May 1, 2009 - 8:44 AM

    I love you.

    ขอบคุณมากๆ เลยครับ

  120. #136 by evmim on April 18, 2009 - 12:42 AM

    thank you so much i was having a bad day trying to fix this….you are awesome!!!

  121. #137 by Jenny on April 17, 2009 - 5:13 PM

    I totally love you! I thought this didn’t work at first, but it turned out that I didn’t read the post properly and forgot to run cmd as an administrator. When I corrected that and went through the process again, everything worked great – and my computer boots up much faster too! Thank you again :o)

  122. #138 by Francis on April 13, 2009 - 6:13 AM

    I would like to add my experience. It didn’t work and it took longer for my laptop to boot. I am not flaming the post, I just wanted to share my experience. I think there is no silver bullet for this kind of problem except of course, reformatting.

  123. #139 by joe on April 13, 2009 - 12:29 AM

    you are a genius. thank you.

  124. #140 by Nellie on April 12, 2009 - 9:05 AM

    Worked like a charm! Thank you very much for posting. This problem hit me a couple of days ago and it was REALLY a big pain. Thanks again!

  125. #141 by DAVID on April 1, 2009 - 7:38 PM


  126. #142 by Antoine on March 30, 2009 - 10:41 PM

    Hey thank you my notebook has been unable to get online since the beginning of Jan!

  127. #143 by Winston on March 24, 2009 - 11:53 AM

    Worked a treat on my son’s vista machine – many thanks.

  128. #144 by Rahul S. on March 22, 2009 - 11:53 PM

    Thanks, This VISTA has been a problem from day one

  129. #145 by Reggie on March 19, 2009 - 5:52 AM


    Question for you. When I enter “netsh ip reset,” i get the following message “Reseting Interface, OK! A rebot is required to complete this action.”

    Do you know what this means?


    • #146 by jen3ral on March 19, 2009 - 7:45 PM

      Who’s Matt?

      Step 4 says to restart after submitting the command, that message is why. It’s telling you that the command completed successfully and that restarting the computer is necessary for the changes to complete.

  130. #147 by Kris on March 15, 2009 - 6:46 AM

    Thank you so very much. This worked for my machine. Thank you for sparing me much stress and expense.

  131. #148 by Ramesh on March 13, 2009 - 2:07 AM

    Thanks a lot. I was about to format the machine; you saved my time.

  132. #149 by Don on March 12, 2009 - 1:30 PM

    Thanks man! There was a computer in the office that was on the fritz and this fixed it.

    Much appreciated.

  133. #150 by Brian on March 9, 2009 - 1:05 AM

    Thank you, this worked for me too. Well done my friend.

  134. #151 by Jana on February 24, 2009 - 1:56 AM

    Thank you soooo much. My dad is a computer programmer and he doesn’t work often with vista (obviously because no one does…) and we couldn’t figure it out. I think you just saved my academic career. Thank you

  135. #152 by dj on February 21, 2009 - 1:09 PM

    oh my god i spent 10 hours searching google to find this fix and this one person has saved me days of agony or a reformat thank you so much it worked perfectly!!!!!!!!!!!!!!

  136. #153 by Howard Smith on February 20, 2009 - 6:02 PM

    Thank God there’s someone out there who knows what they’re doing. I have spent days trying to fix it. Man I owe you big time.

  137. #154 by Niklas on February 18, 2009 - 10:25 AM

    Thank you! You saved my day!!!!

  138. #155 by DONski on February 15, 2009 - 7:38 AM

    thank you a bunch.. some of the infos i found in the net didnt worked..luckily i found this post..thank you so my sister was very happy now.. thanks again

  139. #156 by Thanks man on February 15, 2009 - 7:27 AM

    Hey thanks zillion

    It workeddd!!!

  140. #157 by Pantelis on February 10, 2009 - 7:00 AM

    Honestly THANKS!!! I did anything you can imagine, i replaced nlasvc.dll, i put a new lan adapter i put some things in the registry which i read them at another forum!!! It took something like 3 hours and finally i wrote these two commands and a miracle happened !!! :D:D:D:D:D THANKS AGAIN!!!!

  141. #158 by big ing on February 3, 2009 - 4:30 PM


  142. #159 by Darren on January 27, 2009 - 4:30 PM

    thanks a bunch! I was just about to pay a lot of money to get this problem fixed. I followed your steps and it now works better than ever! Thanks a million!

  143. #160 by Poornima on January 19, 2009 - 7:46 AM

    Thanks for the help. Your steps just worked like a magic.
    I wasted 8 hours but I had a hope that I would be able to fix this bug without re-imaging my machine. You proved I am right.


  144. #161 by bongbreath on January 18, 2009 - 3:05 PM

    Thanks for the help with the dchp error. I followed your steps and it worked perfectly. Your the man.

  145. #162 by easy on January 18, 2009 - 9:42 AM

    man thanx so much my computer guru

  146. #163 by Kaarel on January 15, 2009 - 4:32 AM

    It did’nt worked for me. I can’t still connect to internet. Mabey you can help me.


  147. #164 by Matt on January 13, 2009 - 10:58 PM

    This shit messed my computer up even more…I keep getting a blue stop screen and my computer just keeps restarting

  148. #165 by Tim Woolley on January 10, 2009 - 9:24 PM

    Looked for the answer to my problem for what seemed like forever then came across this article. THANK YOU!

  149. #166 by Pierrot on January 7, 2009 - 8:03 AM

    Thank you very much for your help, I read many topics but yours is the only one wich works !

    Have a good year.

    Pierrot the grateful french guy

  150. #167 by tasos on January 6, 2009 - 7:42 AM

    MAN U R THE BEST!!!!! 10q

  151. #168 by Anthony on January 5, 2009 - 3:26 PM

    thank you so much! that helped out a lot!

  152. #169 by Ravi on January 2, 2009 - 1:20 PM

    This actually worked. Awesome
    This was really helpful.Now my system is fine.
    Please provide me ur mail ID,just if i have any problem in future.
    My Id is
    Thanks one again

  153. #170 by Jules on December 28, 2008 - 6:30 PM

    Thank You !!!!!!!!!
    The commands fixed problem perfectly.

  154. #171 by jojole on December 27, 2008 - 6:18 PM

    That worked perfectly!

    Thanks Alot.

  155. #172 by Sara P on December 27, 2008 - 1:54 PM

    Awesome!!!!! it works
    my laptop was down for the last few days & boy am i glad that i found ur worked my laptop is working..i searched back to leave a +ive feed back here. thanks for sharing the tip.

  156. #173 by Jibril Ellams on November 27, 2008 - 3:14 PM

    This worked – Super thanks

  157. #174 by Jamie on November 21, 2008 - 6:36 PM

    omg i love you so much hahaha
    it worked thanx a heap =]

  158. #175 by User on November 21, 2008 - 3:24 PM

    That solution worked like a charm for me. I had that dependency error in vista and couldnt access internet. My pc was also long as hell to boot in vista (at least 4 min). After doing those 2 commands my internet came back and the pc now boots extremly fast. Thanks!!

  159. #176 by Vijayabaskar on November 21, 2008 - 9:22 AM


    Much to my surprise, it worked. Thanks for this tip. I was desparately searching for a solution and landed here recently. thanks a lot.

    • #177 by Jiv on May 8, 2009 - 7:24 AM

      Thank you very very much. After days of research on Google I can now go online with my Toshiba Laptop. Thanks for such a beautiful clue.

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