I’ve been arguing with comcast for months and months now because my connection at home drops multiple times a day for anywhere from a few seconds to 30 minutes to an hour. They have not once sent a tech out to take a look at things, they just immediately tell me it’s my gateway because “we haven’t had any outages in your area.” It actually dropped for more than 2 hrs last night, I went to bed before it came back. I took a screen shot of my modem status page while it was working fine and then while the connection was dead. I don’t know how to interpret this information. Can anybody help me out? I’d really like to know what in the world those critical errors mean.

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